Privacy Policy

Collection of Personally Identifiable Information (PII) and Other Data

At Sultani Perfumes, we collect only the information necessary to provide you with a smooth and secure shopping experience. The personal details we may gather include your name, address, contact number, date of birth, email ID, preferred language, as well as technical details like your IP address, browser type and version, and operating system.

This information is primarily used to process orders, manage deliveries, and handle returns or refunds accurately.

We do not sell, share, or lease your personal information to any third parties under any circumstances.

Website Analytics and User Behaviour

To improve our services and understand user preferences, we may automatically collect data based on your activity on our website. This includes your navigation patterns, the pages you visit, the links you click, and details such as the website you visited before ours and the one you go to next.

All such information is analysed in aggregated form to protect your privacy while helping us enhance your experience.

Payment Information

We do not store or collect any credit card, debit card, or banking details. All payments are processed securely through trusted third-party payment gateways, and your sensitive financial information is directly transmitted to the payment networks or banks via encrypted channels.